
Freshsales Suite
Unite sales and marketing to drive productivity with integrated AI
- Customization
- Contact lifecycles, Sales activities, Multi-currency & multi languages, Custom modules
- Productivity
- Task management, Sales sequences, Auto assignment rules, Workflows, Notifications, Contextual collaboration with Slack
- Communication
- Email, Phone, WhatsApp, Chat, SMS, Apple business chat
- Context
- Summary & detail, Activity timeline
- Marketing automation
- Conversion rate optimization, Marketing lists, Web forms, Segments, Visual email builder, Marketing journey builder, Landing pages
- Freddy AI
- Lead generation bot, Contact scoring, Dedup, Out of office detection, Deal insights


Freshmarketer
Purpose-built marketing CRM for e-commerce
- Reporting
- E-Comm, Email & SMS, Revenue attribution, Conversion rate optimization
- Channels
- Email, SMS, WhatsApp, Live chat, Apple message, Google business message, Line, Instagram, Facebook messenger, Social media campaigns
- Segments
- Marketing segments, Shopify based Segments, Anonymous website visitors, WooCommerce based segments, Audience
- Automation
- Email campaigns, WhatsApp campaigns, SMS campaigns, Transactional emails, Chatbots, Chat campaigns
- Templates
- Email, Bot, Journey
- Integrations