Freshdesk
Advanced ticketing support across web, email and social
- Ticketing
- Collaboration
- Omnichannel
- Automations
- Self Service
- Analytics
- Customization
- Security
Customer Service Suite
All-in one, omnichannel solution supercharged with generative AI
- Omnichannel Solutions
- Advanced ticketing
- Self service
- Unified agent workspace
- Integrations
- AI & automation
- Collaboration
- Intelligent insights & analytics
- Streamlined admin
Freshsuccess
Helps your customers achieve their goals, faster
- Account 360
- Customer health
- NPS Survey
- Proactive alerts
- Success Goals
- Touchpoints
- Customer Segmentation
- Report & Analytics
- Email automation
- Team Management
- Churn reports
Freshcaller
Easy, intuitive solution for exceptional voice service
Freshchat
Conversational support and self-service across digital channels
